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Holland America Line’s ships have T-Mobile coverage in the Caribbean, Europe, and Alaska. Princess Cruises’ ships have T-Mobile coverage in the Caribbean, Europe, and Asia. And Royal Caribbean International’s ships have T-Mobile coverage in the Caribbean, the Bahamas, and Alaska. It did work fine for me, but … if you’re concerned at all, just get a local prepaid in Europe when you get there.
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I called T-Mobile just before going on the Allure about a month ago. When in port, you’ll be connecting to international towers. Phone companies have international plans (sometimes you can simply pay for a single day pass) that allow you access just as you would have at home.
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However, it doesn’t include access to most of the web, nor does it support in-app calling, streaming services (Netflix, Spotify, YouTube), or Skype. As mentioned above, we recommend using the ship’s wi-fi to use your phone. This will allow you to make calls (you may have to use an app like WhatsApp to do so), send messages, email, and browse the web. Cellular Service in Ports of CallIn port (and off of the ship’s cellular or wi-fi service), you phone will work just as if you had taken a flight to another country. That is to say you will be reliant on international cellular services.
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Because of this, it's a good idea to make calls home to the US on WiFi but you run a risk calling a local (non-North-American) number this way. It might be 25¢/min or you might get charged much more. I prefer to act such that I’ll never have cause to argue with T-Mobile over a roaming bill. For this reason I suggest if you want to make a cellular call, then turn off your phone's WiFi first. If you want to make a WiFi Call, then turn off the cellular radio.
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Either way, it’s a cheaper and easier way of using your phone in port if you are fine with having access on a more limited basis. Wi-fi allows you to connect just like you were at home. This includes doing things like making calls from within communication apps like WhatsApp, iMessage, texting, and surfing the web.
Cell Phone Costs on a Cruise
Most VoIP apps have a prepay system for outbound calling. The most they can charge you is what you’ve prepaid. There’s no chance of finding a $1000 roaming bill waiting for when you return home.
Cell providers offer packages you help cruisers better budget. For example, AT&T offers a couple of cruise ship packages, starting at $50 for a package of minutes and texting. The cost of using the ship’s Wi-Fi will vary depending on the cruise line and the length of your cruise.
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However, when you’re on a cruise ship, you may be wondering if you’ll be able to use your T-Mobile phone. They each are a one-time charge with benefits that will last for 30 days. Below is the basic breakdown comparison for using these cell phone providers on board a cruise ship.
Your phone, coverage, and rates
Not wanting to test my argument too much (in case I lost) I put it in airplane mode. Clearly I was getting some data since music started streaming. The reason to turn it on airplane mode is to avoid any fees that you didn't think of. We turn off airplane mode when in port but not on the ship. In addition, many companies — such as T-Mobile — include calling in Mexico and Canada (home to several popular cruise ports) automatically in their plans. You can use the phone exactly as you would at home for no extra charge.
Coordinate with your friends and family as to which VoIP app you will use and test it before your trip. Regarding Google Voice (GV); I had to divorce GV from my cellular phone number. GV's default behavior is to forward incoming calls to your mobile number.
If you take pictures and send them, you can eat up 200 MB very quickly. $100 per month, you get unlimited talk and text, and 200 MB of data, then $2 per MB over. But that means that in port you will not get calls either. I have no idea how other cell carriers handle this. I'm just trying to provide information here and expect everyone that consider doing this to contact T-Mobile yourself to confirm this is how your plan works.
I'm not sure how other cell phone companies handle this, so check with your company before trying this. Many ports have wi-fi service at shops or restaurants that can get you access while you’re there. It’s an easy way to check in back home if you don’t need constant access. While most of your time is spent on the ship, there will be large chunks of the day spent in port. You might wondering about using your phone during this portion of your cruise. Of course, while it’s a good idea to put the phone down for a while and enjoy your vacation, it’s also reasonable to wonder if your cell phone will work on a cruise.
However, you should be able to make calls, send texts, and use data for basic tasks. If you’re planning on taking a cruise, be sure to check with T-Mobile to see what their coverage is like in the area you’ll be visiting. Once in port, you can really make use of T-Mobile’s robust international perks.
I was able to connect to 3G data in both ports for a much faster connection that I was expecting. While it didn’t have the speeds of 4G that I am accustomed to back home, it was fine for checking email, social media sites, and uploading a few pictures. If you’re concerned about the cost of using the ship’s Wi-Fi, you may want to consider bringing your own mobile hotspot. A mobile hotspot is a device that creates a Wi-Fi network that you can connect to with your phone, tablet, or laptop.
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